hp scanjet 4500c and 5500c series scanners hp scanjet 4500c 5500c hp scanjet 4500c 5500c hp scanjet 4500c 5500c user's manual hp scanjet 4500c and 5500c series scanners user's manual English copyright information © Copyright Hewlett-Packard Company 2002 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under copyright laws. This product incorporates Adobe's PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302. trademark credits Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries/ regions. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks of their respective companies. warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETTPACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit. NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: "Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data Clause at DFARS 52.2277013." Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations. product restricted material This HP product contains the following materials that might require special handling at endof-life: mercury in the fluorescent lamp in the scanner/transparent materials adapter/liquid crystal display (< 5 mg) · lead in solder For recycling information, you can contact http://www.hp.com/go/recycle, your local authorities, or the Electronics Industries Alliance at http://www.eiae.org. For information about HP's environmental stewardship program, see the "Warranty and Specifications" section of the electronic Help for your scanner. · contents English install the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 before you begin . . . . . . . . . . . . . . . . . . . install the software and connect the scanner connect the ADF . . . . . . . . . . . . . . . . . . . . connect the APF . . . . . . . . . . . . . . . . . . . . connect the TMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 4 4 5 scanner overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 how to use the scanner . . . . . . . . . . . . . . . . . . . . . . . . 7 scan pictures . . . . . . . . . . . . . . . . . . . post a picture on a website . . . . . . . . . save a document. . . . . . . . . . . . . . . . . create a photo show and save it on CD . e-mail a scan . . . . . . . . . . . . . . . . . . . print copies . . . . . . . . . . . . . . . . . . . . cancel a scan in progress. . . . . . . . . . . use the power save button . . . . . . . . . . enable instant scanning . . . . . . . . . . . . scan from the ADF. . . . . . . . . . . . . . . . scan from the APF . . . . . . . . . . . . . . . . scan slides or negatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 .8 .8 .9 10 11 11 11 11 12 12 12 installation problems - hp scanjet 4500c/5500c series 13 scanner is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 scanner initialization failed. . . . . . . . . . . . . . . . . . . . . . . . 14 scanner still does not work properly. . . . . . . . . . . . . . . . . . 14 hp support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 find hp help on the web . . . . . . . . . . . . . . . . . . . . . . . . . . 16 contact hp customer support . . . . . . . . . . . . . . . . . . . . . . . 17 contents iii install the scanner before you begin Make sure that you have a universal serial bus interface connection (USB port) on your computer and that your computer is running Microsoft Windows 98 or later or Macintosh OS 9 or later. USB port check the box contents Your scanner box should contain the following items: · · · · · · · HP Scanjet digital flatbed scanner HP Photo & Imaging software CD-ROM USB cable Power cable Automatic document feeder (ADF) (HP Scanjet 5550c only) Automatic photo feeder (APF) (HP Scanjet 5500c only) Transparent materials adapter (TMA) (HP Scanjet 4750c/5500c only) HP Scanjet 4500c/5550c scanner ADF (HP Scanjet 5550c only) 1 install the scanner HP Scanjet 4570c/5500c scanner English TMA APF (HP Scanjet 5500c only) install the software and connect the scanner Set up your scanner in one of two ways: either install the software first or connect the scanner first. It is recommended that you install the software first, especially on a Macintosh computer. If you experience difficulty installing your scanner, see installation problems - hp scanjet 4500c/5500c series on page 13. install the software first (Windows and Macintosh) 1 2 3 4 5 6 7 Close all open programs on your computer. Locate the HP Photo & Imaging software CD-ROM that is appropriate for your language and operating system and insert it into your computer. For a Microsoft Windows computer: Follow the instructions on the screen. Or, if the installation program does not start automatically: a. On the Start menu, click Run. b. Type: x:setup.exe (where x is the letter of the CD-ROM drive). For a Macintosh computer: Double-click the Installation Read Me file on the CD-ROM and follow the instructions. If the instructions prompt you to shut down your computer, do so. Connect the USB cable between the USB port on the scanner and the USB port on the computer. Connect the power cable between the scanner and a surge protector or a grounded wall outlet that is easy to reach. This turns on the scanner. If necessary, turn your computer on again. A "00" in the LCD on the front panel of the scanner indicates that a USB connection error has occurred. Check that the USB cable is securely connected between the scanner and the computer. install the scanner 2 connect USB cable to scanner connect USB cable to computer connect the scanner first (Windows only) 1 2 3 4 5 6 7 Make sure that your computer is on and that the operating system is running. Connect the USB cable between the USB port on the scanner and the USB port on the computer. Connect the power cable between the scanner and a surge protector or a grounded wall outlet that is easy to reach. This turns on the scanner. Follow the prompts in the New Hardware Found wizard. Insert the HP Photo & Imaging software CD-ROM and click Next. If the wizard prompts you for a drive letter, select your CD-ROM drive. In the HP Scanjet installation program, follow the instructions. After installation is complete, another HP installation program starts. You can install additional software, register your scanner, and find additional help. To see if your scanner came with additional software, click Install software and follow the prompts. 3 install the scanner connect the ADF If your scanner has an automatic document feeder (ADF), it allows you to scan multiple pages. English 1 2 3 4 5 Disconnect the power cable from the scanner. If your scanner has a lid attached to it, remove the lid by raising it and then pulling it straight up. Attach the ADF by inserting the ADF hinges into the scanner hinge slots. Connect the ADF cable to its port on the scanner. Reconnect the power cable. ADF port connect the APF If your scanner has an automatic photo feeder (APF), it allows you to scan multiple photos. 1 2 3 4 5 Disconnect the power cable from the scanner. If your scanner has a lid attached to it, remove the lid by raising it and then pulling it straight up. Attach the APF by inserting the APF hinges into the scanner hinge slots. Connect the APF cable to its port on the scanner. Reconnect the power cable. APF port install the scanner 4 connect the TMA If your scanner has a transparent materials adapter (TMA), it allows you to scan 35 mm slides or negatives. 1 2 Disconnect the power cable from the scanner. On the back of the scanner, find the round TMA port: ­ On the HP Scanjet 4500c and 5550c series scanners, the TMA port is the second port from the left. ­ On the HP Scanjet 4570c and 5500c series scanners, the TMA port is the second port from the right. Holding the TMA cable by its free end, align the connector so the arrow is on the top side. Gently insert the connector into the TMA port. Reconnect the power cable. 3 4 5 TMA port 5 install the scanner scanner overview English This section describes the buttons on the front panel of the scanner and available accessories. Feature SCAN button SHARE-TO-WEB button SAVE DOCUMENT TO DISC button MEMORIES DISC CREATOR button E-MAIL button COPY button NUMBER OF COPIES button Description Scans the item into the HP Photo & Imaging software. Scans the item and sends it to a website. Scans the document and saves it to a CD or to your hard disk (HP Scanjet 4500c/5550c only). Scans the item to the Memories Disc Creator software, where you can create a photo show on a CD, along with background music and titles (HP Scanjet 4570c/5500c only). Scans the item using settings optimized for e-mail and sends the scan to your e-mail software (if the software is supported). Scans the item and sends it to a printer to make copies. Selects the number of copies to be printed with the COPY button. COLOR/BLACK & WHITE copy Determines whether items will be scanned in color or in black and white button when you press the COPY button. POWER SAVE button CANCEL button 2-digit LCD Turns off the scanner lamp, the LEDs, and the LCD. Cancels a scan while the scanner is scanning, or cancels a series of scans from the ADF. Displays the number of copies that will print with the COPY button. Also displays error codes that identify scanner problems. HP Scanjet automatic document Allows you to scan multiple pages automatically (HP Scanjet 4500c/ feeder (ADF) 5550c only). HP Scanjet automatic photo feeder (APF) HP Scanjet transparent materials adapter (TMA) Allows you to scan multiple photos automatically (HP Scanjet 4570c/ 5500c only). Scans 35 mm slides or negatives to the HP Photo & Imaging software, where you can preview or change the scanned image. scanner overview 6 how to use the scanner You can start your scanner projects in one of two ways: from the scanner buttons or from the HP Photo & Imaging software. The scanner buttons offer shortcuts to some of the software functions. Start from the software when you want more options and control or if your scanner model does not have all the buttons. Macintosh users: For information about how to scan from the HP Macintosh software or change the button settings for your scanner, see the online help in the Apple Help Center. The procedures in this section use the default button settings. For more information about changing the settings for one or more buttons, see change button settings in the HP Photo & Imaging software Help. For more information about using the software, see the HP Photo & Imaging software Help. scan pictures You can scan pictures into the HP Photo & Imaging software by pressing the SCAN button ( ). 1 2 3 4 Close the HP Copying software if it is open on your computer. Place the original face down on the scanner glass and close the lid. Press the SCAN button on the front panel of the scanner. Follow the instructions on your computer screen. to change the original type You can change the setting for the SCAN button so that it regularly scans using settings optimized for documents or pictures. For more information, see change button settings in the HP Photo and Imaging software Help. 7 how to ...